Privacy policy

Depending on your role and engagement with Screencraft, we may collect:

• Personal details: legal name, preferred name, email address, mobile number and emergency contact details.
• Business information: business name, ABN, ACN, GST registration status and business contact details.
• Payment information: bank account details, invoicing information and payment records.
• Professional information: crew roles, skills, experience, qualifications, licences, portfolio links and agreed rates.
• Travel information: base city, travel availability, passport details, visa information and relevant travel requirements.
• Compliance documents: contractor agreements, insurance certificates and relevant qualifications.
• Operational information: onboarding status, event assignments, internal administrative notes and relevant engagement history.
• Additional information: dietary requirements, accessibility requirements and other information voluntarily provided for production planning.

We aim to collect only information reasonably necessary for onboarding, engagement, production operations, payment, safety and compliance.

We may use your personal information to:

• Register and manage crew members, contractors and suppliers.
• Assess and approve onboarding.
• Verify business details, qualifications, licences and insurance.
• Manage event staffing, production schedules and crew assignments.
• Arrange flights, accommodation, transport and per diems where required.
• Process invoices and payments.
• Meet applicable legal, taxation, workplace safety and contractual obligations.
• Communicate about projects, events and engagements.
• Maintain records of agreements, approvals and previous engagements.
• Protect the security and integrity of our systems and operations.

We do not use personal information for unrelated purposes unless permitted or required by law, or where appropriate consent has been obtained.

We may disclose relevant information to authorised parties where reasonably necessary for our operations, including:

• Screencraft employees and authorised administrators.
• Clients and event organisers, including Beyond Gravity, where required for event delivery.
• Production partners, crew agencies and approved suppliers.
• Airlines, travel agents, accommodation providers and transport operators.
• Accountants, payroll providers, payment processors and professional advisers.
• IT, hosting, storage and software providers that support our systems.
• Government agencies, regulators or law enforcement where required or authorised by law.

We only intend to disclose information relevant to the purpose for which it is shared. For example, a client may need a crew member's name and role, while bank account details and private internal notes should remain restricted to authorised personnel.

Some service providers or production partners may be located overseas. Where personal information is disclosed overseas, we will take steps required by applicable privacy laws.

Certain information requires additional care, including bank account details, passport information, emergency contacts and accessibility or dietary information.

Access to this information is restricted to authorised personnel who require it for legitimate business purposes.

We do not intend to display sensitive information in general crew lists, public profiles or standard production exports.

Please do not provide sensitive information unless it is requested for a legitimate onboarding, payment, travel, safety or compliance purpose.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include access controls, authentication, restricted document permissions, secure storage and appropriate technical safeguards.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal, taxation, contractual and recordkeeping requirements.

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it, where appropriate and legally permitted.

No electronic system can be guaranteed to be completely secure.

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, out of date or misleading.

We will respond to requests in accordance with applicable law. In certain circumstances, we may be permitted to refuse access, in which case we will explain our decision where required.

Our online onboarding platform may use essential cookies, authentication tools, analytics or similar technologies to maintain security, operate the platform and improve its functionality.

Where applicable, information collected through these technologies will be handled in accordance with this policy and relevant privacy requirements.

Where a production requires international travel, we may collect and share relevant passport, visa and travel information with travel providers, clients, production partners or authorities as necessary to arrange travel and meet applicable requirements.

We will take reasonable steps to handle this information appropriately and limit its use to relevant purposes.

If you believe we have mishandled your personal information, you may contact us using the details below.

We will review your complaint and respond within a reasonable period. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), subject to its procedures and jurisdiction.

Website: https://www.oaic.gov.au/

We may update this Privacy Policy from time to time to reflect changes in our business, technology, operations or legal obligations.

The latest version will be made available through our relevant website or onboarding platform.

For privacy enquiries, access requests, corrections or complaints, contact Screencraft Media Pty Ltd.

Email: privacy@screencraft.com.au

Website: https://screencraft.com.au

Please include sufficient information for us to identify your request without sending unnecessary sensitive information.

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